WebEngage Intergation

Message to your customers from WebEngage
WebEngage is a customer data platform and marketing automation suite that makes user engagement and retention simplified and highly effective for consumer tech enterprises and SMBs.
You can send marketing campaigns and set up automated messaging flows on WebEngage to message your customers through Connectly WhatsApp.

Pre-requisites

You need to be fully onboarded to Connectly platform and have a working business WhatsApp phone number.
You can sign up here https://www.connectly.ai/
For this integration you will need:
  1. 1.
    Connectly Business ID
  2. 2.
    Connectly API Key
  3. 3.
    Connectly WhatsApp phone number

Step 1: Set up the integration on WebEngage

  • Go to your WebEngage dashboard
  • Go to integrations
  • Configure your WhatsApp channel
  • Select a private WhatsApp integration and configure it
  • On the configuration page provide the Business ID, API Key and WhatsApp phone number