WebEngage Intergation

Message to your customers from WebEngage
WebEngage is a customer data platform and marketing automation suite that makes user engagement and retention simplified and highly effective for consumer tech enterprises and SMBs.
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You can send marketing campaigns and set up automated messaging flows on WebEngage to message your customers through Connectly WhatsApp.

Pre-requisites

You need to be fully onboarded to Connectly platform and have a working business WhatsApp phone number.
You can sign up here https://www.connectly.ai/​
For this integration you will need:
  1. 1.
    Connectly Business ID
  2. 2.
    Connectly API Key
  3. 3.
    Connectly WhatsApp phone number

Step 1: Set up the integration on WebEngage

  • Go to your WebEngage dashboard
  • Go to integrations
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  • Configure your WhatsApp channel
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  • Select a private WhatsApp integration and configure it
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  • On the configuration page provide the Business ID, API Key and WhatsApp phone number
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