Send WhatsApp template message

What are WhatsApp template messages?

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Ensure that your templates meet Facebook's Message Template Guidelinesarrow-up-right.

Template messages are useful when you try to send the same type of message to a number of customers (notifications, remninders, etc.). You can also send them first to the customers even if you have never messaged the customer. And they don’t have the 24-hr reply window constraint as regular session messages do.

Below is an example to send a template message to a given WhatsApp number. Note the template has to be created and approved in your WhatsApp Manager, which is part of the Facebook Business Managerarrow-up-right before sending. You can also contact us if you need help to create one.

curl 
--request POST \
     --url https://api.connectly.ai/v1/businesses/<business_id>/send/whatsapp_templated_messages \
     --header 'Accept: application/json' \
     --header 'Content-Type: application/json' \
     --header 'X-API-Key: <YOUR_KEY_HERE>' \
     --data '
{
     "parameters": [
          {
               "name": "body_1",
               "value": "value1"
          },
          {
               "name": "body_2",
               "value": "value2"
          }
     ],
     "number": "<WA_Number>",
     "templateName": "<Template_name>",
     "language": "en_US"
}'

For more information and detailed instructions, see Send template message

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