Connectly Documentation
  • πŸ‘‹Welcome to Connectly.ai
  • πŸš€Quick Start
    • Prerequisites
    • Authentication
    • Send WhatsApp template message
    • Send WhatsApp session message
  • πŸ“£Campaigns
    • Campaign Sendout
      • Send Campaigns
  • πŸ€–Sofia AI
    • How to use Sofia AI?
    • Sofia AI API
      • Reference
        • Core Concepts
        • sales_assistant_v2/invoke/v1
  • πŸ“±Message API
    • Message Service API
      • MessageService
        • Send template message
        • Send session message
      • Error codes
    • Webhook API
      • WebhookService
        • Create a webhook registration by event topic
        • Update an existing webhook registration by event topic
        • Get webhook registrations for business
        • Delete a webhook registration for business
      • Webhook Payload
        • Delivery Status Error Codes
        • Payload Media Types
  • πŸ€–Business Management
    • Business Management API
      • Template Management
        • Create a template
        • Get templates
      • Quality Signals
  • πŸ“±Integrations
    • Integrations
      • WebEngage Integration
      • Message your customers on Zendesk through Connectly
      • Message your customer on Intercom through Connectly
    • [Alpha] Moengage
      • MessageService
        • Send Campaign via API
  • πŸ“ŠAnalytics
    • Analytics
      • [Alpha] Campaign report
      • Reports API
        • Webhooks configuration
  • πŸ‘€FAQ
  • Migrating WhatsApp Accounts
  • How to use time delay?
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How to use time delay?

PreviousMigrating WhatsApp Accounts

Last updated 1 year ago

You can now set a delay for sending a follow-up message. This feature allows you to target all customers, regardless of their interactions to your initial message, or exclusively target those who did not engage with a button in your message. It's important to note that the delay period for sending a follow-up cannot exceed 20 hours.

Follow these steps to add time delay to your flow:

1.Local the β€œTime delay” card on the left side of the campaign builder interface. Simply drag and drop this card onto your canvas.

2.Set the time delay for up to 20 hours and define the condition for this delay. You can target all customers, regardless of their interaction with your initial message, or specifically those who didn't click a button in your initial message.

3.Connect the initial message card to your time delay card.

4.Connect the time delay card to your follow-up message card when ready.