Message your customer on Intercom through Connectly
If you are using Intercom as your main CRM you can route WhatsApp messages to Intercom. Customer messages will be shown as conversations in Intercom. Whenever you post a reply on Intercom conversation
Instructions
Pre-requisites
Please contact engineering@connectly.ai to request your
BUSINESS_ID
andAPI key
Integromat/Make
Sign up for Make account at https://www.make.com/en/register
Follow the steps in this video to authenticate into Intercom
Press Authorize Access
Go back to the home page
Follow the steps in this video to create a new scenario and import Connectly to Intercom scenario
Download a second JSON file. Right-click on the link and select Save Link As...
Follow the steps in this video to create a second scenario and import Intercom to Connectly scenario
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