Connectly Documentation
  • 👋Welcome to Connectly.ai
  • 🚀Quick Start
    • Prerequisites
    • Authentication
    • Send WhatsApp template message
    • Send WhatsApp session message
  • 📣Campaigns
    • Campaign Sendout
      • Send Campaigns
  • 🤖Sofia AI
    • How to use Sofia AI?
    • Sofia AI API
      • Reference
        • Core Concepts
        • sales_assistant_v2/invoke/v1
  • 📱Message API
    • Message Service API
      • MessageService
        • Send template message
        • Send session message
      • Error codes
    • Webhook API
      • WebhookService
        • Create a webhook registration by event topic
        • Update an existing webhook registration by event topic
        • Get webhook registrations for business
        • Delete a webhook registration for business
      • Webhook Payload
        • Delivery Status Error Codes
        • Payload Media Types
  • 🤖Business Management
    • Business Management API
      • Template Management
        • Create a template
        • Get templates
      • Quality Signals
  • 📱Integrations
    • Integrations
      • WebEngage Integration
      • Message your customers on Zendesk through Connectly
      • Message your customer on Intercom through Connectly
    • [Alpha] Moengage
      • MessageService
        • Send Campaign via API
  • 📊Analytics
    • Analytics
      • [Alpha] Campaign report
  • 👀FAQ
  • Migrating WhatsApp Accounts
  • How to use time delay?
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  1. Quick Start

Send WhatsApp session message

PreviousSend WhatsApp template messageNextCampaign Sendout

Last updated 6 months ago

A regular message consists of simply a textual message. Below is a example to send one to a WhatsApp number:

curl --request POST \
     --url https://api.connectly.ai/v1/businesses/<business_id>/send/messages \
     --header 'Accept: application/json' \
     --header 'Content-Type: application/json' \
     --header 'X-API-Key: <YOUR_KEY_HERE>' \
     --data '

If the request goes through, a message ID will be included in the response, with which you can track the message delivery status if you are subscribed to the .

To read more on how to send a regular message, see Send session message.

Eligibility for sending WhatsApp messages

Notice that you can NOT send a regular message to the customer first if the customer has not messaged first. Once the customer messaged you first there is a 24-hr eligibility window for businesses to reply to the customer message. After that, only can be sent to the customer.

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webhook
template messages