Connectly Documentation
  • 👋Welcome to Connectly.ai
  • 🚀Quick Start
    • Prerequisites
    • Authentication
    • Send WhatsApp template message
    • Send WhatsApp session message
  • 📣Campaigns
    • Campaign Sendout
      • Send Campaigns
  • 🤖Sofia AI
    • How to use Sofia AI?
    • Sofia AI API
      • Reference
        • Core Concepts
        • sales_assistant_v2/invoke/v1
  • 📱Message API
    • Message Service API
      • MessageService
        • Send template message
        • Send session message
      • Error codes
    • Webhook API
      • WebhookService
        • Create a webhook registration by event topic
        • Update an existing webhook registration by event topic
        • Get webhook registrations for business
        • Delete a webhook registration for business
      • Webhook Payload
        • Delivery Status Error Codes
        • Payload Media Types
  • 🤖Business Management
    • Business Management API
      • Template Management
        • Create a template
        • Get templates
      • Quality Signals
  • 📱Integrations
    • Integrations
      • WebEngage Integration
      • Message your customers on Zendesk through Connectly
      • Message your customer on Intercom through Connectly
    • [Alpha] Moengage
      • MessageService
        • Send Campaign via API
  • 📊Analytics
    • Analytics
      • [Alpha] Campaign report
      • Reports API
        • Webhooks configuration
  • 👀FAQ
  • Migrating WhatsApp Accounts
  • How to use time delay?
Powered by GitBook
On this page
  1. Message API
  2. Webhook API
  3. Webhook Payload

Delivery Status Error Codes

The webhook delivery status errors have the following format

{
  "topic": "delivery_status",
  "timestamp": "1656352114",
  "sender": {
    "id": "+16044441234",
    "channelType": "whatsapp",
    "name": null
  },
  "recipient": {
    "id": "+16041234123",
    "channelType": "whatsapp",
    "name": null
  },
  "metadata": null,
  "statusUpdate": {
    "id": "01G6K4F15SXZTB6T8WJ94PMF4P",
    "status": "delivery_failed",
    "error": {
      "message": "Internal server error",
      "type": "ERROR_TYPE_UNSPECIFIED",
      "code": "ERROR_CODE_UNSPECIFIED",
      "userTitle": "Encountered unexpected error",
      "userMessage": "Pass along the connectly trace id 'cnct_trace_id' to the team for more information.",
      "cntTraceId": "6909023413031898817",
      "details": {
        
      }
    },
    "metadata": {
      "campaignName": "campaign_name"
    }
  }
}
PreviousWebhook PayloadNextPayload Media Types

Last updated 2 years ago

For more details about the error object, error codes and types see

📱
https://docs.connectly.ai/message-api/message-service-api/error-codes