> ## Documentation Index
> Fetch the complete documentation index at: https://docs.connectly.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Get Quality Signals

> Fetch your WhatsApp messaging limit tier and quality score 💯

Retrieve your WhatsApp account's current quality signals — the messaging limit tier and quality score that Meta assigns based on your message delivery and customer feedback. Use these to monitor your account health and understand how many business-initiated conversations you can send per day.

## Messaging limit tiers

Meta defines four tiers for business-initiated conversations in a rolling 24-hour period:

| Tier value                               | Conversations per 24 hours |
| ---------------------------------------- | -------------------------- |
| `WHATS_APP_MESSAGE_LIMIT_TIER_1K`        | 1,000 unique customers     |
| `WHATS_APP_MESSAGE_LIMIT_TIER_10K`       | 10,000 unique customers    |
| `WHATS_APP_MESSAGE_LIMIT_TIER_100K`      | 100,000 unique customers   |
| `WHATS_APP_MESSAGE_LIMIT_TIER_UNLIMITED` | Unlimited                  |

<Note>
  The `messagesLimitTier` field only updates when Meta registers a change. If your account is new, it may appear as `WHATS_APP_MESSAGE_LIMIT_TIER_UNSPECIFIED` until your first tier assignment. This is expected and does not indicate an error. See [Meta's messaging limits documentation](https://developers.facebook.com/docs/whatsapp/messaging-limits) for full details.
</Note>

***

## Endpoint

```json theme={null}
GET https://api.connectly.ai/v1/businesses/{businessId}/get/quality_signals
```

## Response

```json theme={null}
{
  "entity": {
    "signals": [
      {
        "whatsappQualitySignals": {
          "phoneNumber": "+16501234567",
          "wabaId": "649852411234567",
          "messagesLimitTier": "WHATS_APP_MESSAGE_LIMIT_TIER_UNSPECIFIED",
          "qualityScore": "WHATS_APP_QUALITY_SCORE_HIGH"
        }
      }
    ]
  }
}
```

**Response fields:**

| Field                                      | Description                                                           |
| ------------------------------------------ | --------------------------------------------------------------------- |
| `whatsappQualitySignals.phoneNumber`       | The WhatsApp phone number these signals apply to.                     |
| `whatsappQualitySignals.wabaId`            | Your WhatsApp Business Account ID.                                    |
| `whatsappQualitySignals.messagesLimitTier` | Your current messaging limit tier. `UNSPECIFIED` if not yet assigned. |
| `whatsappQualitySignals.qualityScore`      | Your current quality score: `HIGH`, `MEDIUM`, or `LOW`.               |

## Example

```bash theme={null}
curl -X GET "https://api.connectly.ai/v1/businesses/{businessId}/get/quality_signals" \
  -H "X-API-Key: YOUR_API_KEY"
```